Frequently Asked Questions

Still have questions? Send us a message at support@leads-extractor.com.

How do I cancel my subscription plan?

Shoot us a message using our Chat (bottom right) or email us at support@leads-extractor.com and we will cancel within 24 hours.

Google Maps™ shows more total results than I eventually recieved or downloaded?

Google does not check which business listings might have been shown earlier as result. Our extension checks for duplicates send earlier from Google Maps and removes them, which makes the total results count lower.

How can I split the values into different columns (Excel)?

You can take the text in one or more cells, and split it into multiple cells using the Convert Text to Columns Wizard inside Microsoft Excel; Please checkout the following guide by Microsoft here

Can I reactivate my account/subscription?

Yes you can, please reachout to us by email or chat and give us your previously used email. We will reactive the subscription on your account and inform you about it.

I got the paid plan, yet I only get limited results?

1. Make sure you are using the same email (copy-paste the following chrome://settings/account inside the chrome browser address bar) as you used to purchase the unlimited plan. If you want to change the email, contact us at support@leads-extractor.com.

2. Does the bottom license status keeps saying Unknown? Or do you see 'PAUSED' in the top right corner of Chrome? Just reinstall the extension and allow/enable 'SYNC' when asked.

3. Check if you have all permissions/access enabled for the extension (at chrome://extensions and press DETAILS, underneath the listed extension), it needs it to work properly as intended.

4. Remember to always open up the extension first (verification purposes) before performing a new search in Google Maps like you normally do.

Still have questions? Send us a message at support@leads-extractor.com.

Helping our customers grow & succeed

Here’s what some of our 10,000+ daily users say about us.

Mega useful! I save a lot of searching time!

Steven Raaijmakers

- Microsoft Edge Review, ⭐⭐⭐⭐⭐

I help my business clients with lead generation and it's fantastic to be able to quickly find all of the Google Maps listings in an area and then export them with the push of a button.

John Hayes

- Chrome Web Store Review, ⭐⭐⭐⭐⭐

THIS IS GOLD!!!
I just purchased the unlimited Version and this is such a time save and money maker!
I checked out so many tools, but this thing is SO QUICK AND EASY to use!
It is a Must-Have for Lead Generation.

Jan Philip Richter

- Chrome Web Store Review, ⭐⭐⭐⭐⭐

Super useful tool and the guys in support added a new feature that I enquired about within days.

Dimitri Papadimitriou

- Chrome Web Store Review, ⭐⭐⭐⭐⭐

A colleague told me about this extension and I love it! It's so easy to use and straight forward but gets you the results.

Paul Guerrero

- Microsoft Edge Review, ⭐⭐⭐⭐⭐

After a few hiccups to get the paid version of the extension functional with the help of their tech support team I am very happy with the product. I highly recommend it.

Matthew Manz

- Chrome Web Store Review, ⭐⭐⭐⭐⭐