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Questions, feedback, bugs: We’re all ears
Reach out to us through our Chat, or send us an email at support@leads-extractor.com
Frequently Asked Questions
Still have questions? Send us a message at support@leads-extractor.com.
What data does the Google Maps Scraper provide?
Fields like contact info, address, amount of review, social media links, claimed business and a lot more. Try our extension and you will see all the availble fields.
How can I check the business is claimed on Google Maps?
Check the 'business status' column when you export the results.
How do I cancel my subscription plan?
Shoot us a message using our Chat (bottom right) or email us at support@leads-extractor.com and we will cancel within 24 hours.
How can I split the values into different columns (Excel)?
You can take the text in one or more cells, and split it into multiple cells using the Convert Text to Columns Wizard inside Microsoft Excel; Please checkout the following guide by Microsoft here
Can I change my email I used during checkout?
Yes, simply reachout to us by chat or email us at support@leads-extractor.com and give us your previously used email.
Can I reactivate my account/subscription?
Please reachout to us by email at support@leads-extractor or through chat and give us your previously used email. We will reactive the subscription on your account and inform you about it.
I got the paid plan, yet I only get limited results?
1. Make sure you are using the same email (check at chrome://settings/account or Edge: edge://settings/profiles inside the browser address bar) as you used to purchase the unlimited plan. If you want to change the email, contact us at support@leads-extractor.com.
2. Does the bottom license status keeps saying Unknown? Or do you see 'PAUSED' in the top right corner of browser? Just reinstall the extension and allow/enable 'SYNC' when asked.
3. Remember to always open up the extension first (verification purposes) before performing a new search in Google Maps like you normally do.
The Google Maps Scraper shows more total results than I eventually recieved or downloaded?
Google does not check which business listings might have been shown earlier as result. Our extension checks for duplicates send earlier from Google Maps and removes them, which makes the total results count lower.
Still have questions? Send us a message at support@leads-extractor.com.